Since we’re about to jump into 2010 (that’s “twenty ten,” everyone), I wanted to ring in the new year with something that will hopefully kick start your collaborative efforts. This is a guest post from Shevonne Polastre, who wrote this article on behalf of TopHost.Gr, a Greek web host that offers shared hosting.

Crowdsourcing has become more and more popular with private companies, non-profit organizations, and even government agencies. It’s a model that is based on many people contributing to an idea, product, or service that would have usually been done by one person. Crowdsourcing has become increasingly more widely used because it helps cultivate creativity and innovation. There are three main reasons why this model works:

1. Crowdsourcing builds competition – In an environment where one person is the one having the power to build something, mediocrity is usually the final result. When you have a group of people submitting their work, there is an awareness that it isn’t just one idea that will work, so the result is a higher quality of work. As they saying goes, competition breeds excellence.
2. It becomes a collective effort – Crowdsourcing also makes people feel like this is a team effort that not just one person is the most important piece to the puzzle. This model allows people to feel comfortable enough to reach out to others and work together for the final work.
3. Learning is key – By having many minds contribute to the final goal, people can learn from one another on other ways to do the same type of work. This is great because it helps everyone be the teacher and the student, so there is an increase sense of education that is a plus for everyone involved.

Crowdsourcing is an useful model because it can be used by any group for any reason. Organizations have used it for developing programs, marketing efforts, research, and education. Earlier this month, we saw DARPA release ten balloons and ask people to pinpoint their locations. The results were outstanding and proved that a collective group can solve time-sensitive and critical situations. There have also been doctors that have used social networking tools, like Twitter, during surgery. This is a great use because it allows doctors collaborate together and share their expertise, which can ultimately save a patient’s life and/or help find cures in the future. Another use has been to aid others in fulfilling dreams. Kiva is an organization who allows anyone to contribute money to aid an entrepreneur in a developing country be successful in a business he/she is trying to begin or further develop. Additionally, crowdsourcing has even help bring awareness to charity causes and collecting money for them. One great example this year has been Blame Drew’s Cancer. After finding out he had cancer, Drew Olanoff used this knowledge to do something wonderful about it. He used Twitter to raise money for charity if people tweeted and blamed his cancer.

Here are ten social media tools that can aid you with crowdsourcing:

Twitter

It is already being used for many crowdsourcing efforts. The best way to use it is create a hashtag, explain what you are trying to accomplish, and have your followers tweet away. One of the ways that Twitter has been used (other than listed above) has been by conferences like South by Southwest (SXSW) and Gnomedex. They used Twitter, so that attendees could tweet and discuss the events with their followers.

Facebook

Create a Facebook Page and tell everyone about it. You can use the many applications that Facebook offers, so that others can answer questions on a survey, have discussions on the forums, and/or have notes to bring awareness to a topic. Facebook Page is a great way to use it for building brands, calling people to action, and/or build ideas.

Evernote

Create an area for your team can collaborate on notes, ideas, and information. Evernote allows you to clip anything (e.g. web sites, images, videos, etc.) that you find useful and share it with others.

Google Docs

If you want to share and collaborate in the creation of documents, spreadsheets, and presentations, then Google Docs is the best way to go. You can even chat with your fellow collaborators and see one another’s modifications without having to be in the same room.

GetSatisfaction

The best way to offer your clients the best customer service is by also allowing them the ability to resolve the issues themselves and share their questions and answers with anyone, even if that person is not a client. GetSatisfaction provides a way for companies to do that. JS-Kit Echo uses GetSatisfaction for their customer support. When I was having some issues adding the commenting system to my web site, I was able to quickly get a response from the JS-Kit team and their users. It was great to also be able to share my experience with my Twitter followers and Facebook friends.

Delicious

Social bookmarking is a great way to share interesting links that could aid in the development of an idea, education, and/or marketing efforts. Delicious is my favorite one to use for this. You can have a create a network or a group bookmarking account so that anyone can add new bookmarks, tags to existing, and add comments. It also allows you to share your bookmarks on other social networking sites.

Dropbox

Have a way for your team to upload and share different files with one another. This is great for sharing code, developing a web site, or for storing research findings. Dropbox offers a virtual hard drive that you can drag and drop directly from your computer. It even provides an audit trail, so that you can know what was uploaded, when, and by whom.

Scribd

If there are written works, such as documents, eBooks, and use cases, that you want available to your team or customers, Scribd is the way to go. Scribd allows people to read a piece of writing, share it with others, and provide comments on it. It’s a great way to get the ideas, suggestions, and questions from many people and make a better product.

Ustream and YouTube

Video blogging is becoming increasingly popular, especially now that smartphones have better video cameras, and there are apps to upload them to video services, such as Ustream and YouTube. Ustream gives you a way to host a live show and have your Twitter followers chat with you while you are on the show. Additionally, these can also be tweeted, so that their own followers can also contribute. You can also upload to YouTube, which is great because then you can also receive video responses.

Google Wave still has a few defects, but it can be a strong collaboration tool if Google resolves them. I am currently part of an Augmented Reality (AR) wave where they are trying to find a way to use Google Wave for AR. It is great seeing these innovate minds find creative ways to building augment reality into Google Wave, sharing code, images, and documents. Google Wave can also be used for customer service, web site/blog creation, an idea repository, etc.

What are some methods and tools that you have seen various organizations use for crowdsourcing? What do you think will be seen in 2010?

[ 10 Social Media Tools To Help With Your Crowdsourcing Efforts is a post written by Tamar Weinberg. ]

Read more about The New Community Rules: Marketing on the Social Web, a primer to social media marketing. Or you can subscribe to the Techipedia RSS feed.

And now for something completely different.

I grew up on an Apple IIgs. I must have been six or seven years old when my father bought it for our family. I remember spending my computer time learning how to use a mouse with some pretty addictive games — and then there was Bolo.

The Apple IIgs days were pretty exciting, but they didn’t leave a lasting impression on me. For about 18 years, I completely forgot about what I did on the Apple II (and my favorite game Bolo, including the title of the game) until the game screen flashed into my head this past weekend. I was determined to find that game to relive my childhood.

My efforts asking peers were fruitless. Not many people were using computers at all in the 80s. The revolution began in the 90s when computers were deemed to be useful tools for every home.

I searched and searched, and thanks to Webomatica, I found out the name of the game and took it from there. I can’t believe there are emulators for this — but I guess there’s nothing to do now that the Apple II has been replaced by bigger, better, and more powerful machines.

I’m happy to say that I’ve been successful in getting AppleWin and the old version of Bolo on my computer and still subconsciously knew how to play the game. Man, that was addictive.

I’m curious to know how many others among us, if any, may have had one of those games that you couldn’t pass up when you moved to bigger and better equipment. I’m not a gamer, but this was one of those puzzles that somehow made its way back into my consciousness, which must mean that it did make an impression that was just waiting to be awakened. I’m happy I found it.

[ Revisiting the 80s: Apple II Games is a post written by Tamar Weinberg. ]

Read more about The New Community Rules: Marketing on the Social Web, a primer to social media marketing. Or you can subscribe to the Techipedia RSS feed.

Occasionally, I’ll post a little more when the hype dies down. Earlier this week, Firefox 2.0 was released (following the release of Microsoft Internet Explorer 7.0), and while I’ve upgraded both versions, I’m still getting acquainted enough with the new interface and don’t simply want to reiterate what others have been saying.

First Impressions

I have about 15 extensions, all of which I will highlight in a later post, and all except two or three (Spellbound Development being one of these — but that was understandable — more on this later) worked right out of the box.

The graphical user interface was not much different than Firefox 1.5, which has made me wonder why it was an official “2.0″ release rather than 1.6. I suppose it is due to the new features that became easily noticed: the “X” on individual tabs and inline spellcheck (this is why Spellbound was no longer needed).

I must say that I was initially frustrated by the presence of so many “X”s on the tabs, but within a day, I was using FF 1.5 on another computer and began longing for the ability to close the tabs right on the tabs — this forced me to upgrade all of my computers to 2.0, and I haven’t regretted it.

I have seen faster downloads and faster page accesses — but I won’t attribute that solely to 2.0 as this could be very well due to the recent application of a number of Firefox tweaks, all of which were for 1.x but still are usable in the current version.

Another useful tool in Firefox 2.0 is the enhanced search: upon typing a search term, suggested terms automatically appear. (SEOs take note: this is great for keyword research.)

While Google is the default engine, Mozilla offers a lot more search engines to install (which isn’t even the comprehensive list). For example, I have Google, Yahoo, Amazon, Answers.com, Creative Commons, del.icio.us, eBay, StumbleUpon, and Wikipedia.

It is nice that the Spellbound extension was actually integrated into the full version of Firefox rather than having to fish around for an extension that worked. In versions 1.x, there were 5-6 competing spell-checkers available and all of them seemed to have had a problem or two.

Firefox also integrated another extension that I had preferred in v1.x: Session Saver. If Firefox crashes with multiple tabs open (or even with a single page open), a user does not have to worry about the pages s/he has open because Firefox has the session data stored for you. After restoring your session, Firefox will bring you to the exact page that you were on — but it won’t log you into those secure pages that may be protected by .htaccess.

Additional and not-so-much tested features of Firefox include handling of RSS feeds (Google, Yahoo, Bloglines, or a feed reader of your choice) and an improved add-on manager that combines extensions and themes into one window.

Overall, I’m impressed with this version of Firefox and am looking forward to future releases of the browser in the future.

[ Firefox 2.0 Unleashed is a post written by Tamar Weinberg. ]

Read more about The New Community Rules: Marketing on the Social Web, a primer to social media marketing. Or you can subscribe to the Techipedia RSS feed.

Following the ability to screenshot your website on a plethora of browsers, I’ve stumbled upon another useful utility that will enable you to install multiple versions of MSIE on a single Windows computer. This application, by TredoSoft, comes in handy for the heavy developer whose audience is predominantly stuck in an IE world (we all know the not-so-tech-savvy people are!)

Check out this useful free utility that contains IE versions 3.0, 4.01, 5.01, 5.5, and 6.0 — but note that there are a few bugs that have been reported, such as unexpected crashes.

[Via Cartoon Barry. Thanks Barry!]

[ Installing Multiple Versions of IE on a Single Computer is a post written by Tamar Weinberg. ]

Read more about The New Community Rules: Marketing on the Social Web, a primer to social media marketing. Or you can subscribe to the Techipedia RSS feed.