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Digital Marketing Specialist, Social Media Consultant, and Tech Geek at Heart

When to Thank Your Social Media Fans

This is a guest post by Lisa Kalner Williams. Ever read those articles on how a business has successfully used social media to increase brand awareness and drive sales? A typical story explains the goal of the said campaign, shows screenshots of the tweets and posts used in the campaign, and lists the results of these efforts. The...

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Show Your Appreciation

It seems so routine (and often a burden) that it is often easily forgotten. But the end result evokes emotions that are priceless. I signed up for a popular service several months ago and didn’t expect to hear from the company after I had signed up. Within two months, however, someone in customer relations touched base with...

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