Digital Marketing Specialist, Social Media Consultant,
and Tech Geek at Heart

From the category archives:

Business

How to Select an Interactive Marketing Agency

January 31, 2012

This is a guest post by Brad Shorr. Check out his earlier posts on How to Hire Your Social Media Marketing Partner and How to Hire Your SEO Partner.

It’s very difficult for small and mid-size firms to select the right interactive marketing agency — as evidenced by how often agencies get fired, and how frequently client-agency relationships subsist at a low level of productivity and mutual satisfaction.

The best way to prevent agency angst is to select the right agency to begin with. Here are 25 selection criteria to help you do this. I’ve listed the most important ones first, followed by several others that are also important for agencies that get passing grades on the first set of criteria.

A couple of side notes:

  1. First, a quick definition of terms: An interactive agency is one that provides a full suite of digital services that typically includes SEO, paid search advertising, email marketing, social media, mobile marketing, and branding support. Web development could be part of the mix, but not necessarily.
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5 Things I’ve Learned from Running BizSugar

January 24, 2012

This is a guest post by Anita Campbell.

When my company, Small Business Trends, LLC, first purchased BizSugar in the summer of 2009, the best way I could describe it was as a miniature version of Digg, except that BizSugar focused soley on sharing information geared toward small and mid-sized businesses. This is still true. But as BizSugar has grown over the last couple of years, it’s also become a small business networking site where business owners can discuss issues, get and give advice, and gain insight into the ins and outs of running a small business.

As the site has changed and evolved, so have I, both in my understanding of how the site functions best, and how to help it continue to grow. If you’re considering acquiring or building a user generated content site, here are a few things I’ve learned that may help you.

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Best Internet Marketing Posts of 2011

January 5, 2012

It’s my birthday and I have some great news!

In January of 2011, I said that I’d make our Internet Marketing Posts of 2011 subscriber only. And I did. Many loyal readers have checked in on the newsletter throughout 2011 to get both evergreen content, the content that typically embraces these monthly updates, in addition to something completely new, monthly digital trends – the stuff you use for presentations and proposals, for arguing that social media and online marketing does have a firm place in today’s landscape. The newsletter, which was sent within the first week of the month, would include new research findings from surveys conducted by research groups such as the Pew Research Center, new discoveries from a marketing firm’s eye tracking study, or data that was recently culled across a multitude of SEO agency case study reports.

This year, I am pleased to bring back our Best Internet Marketing Posts of 2011 thanks to an excellent sponsor, HubSpot. HubSpot has recently launched a most amazing Marketing Grader tool to help you measure the effectiveness of your website. Please be sure to check it out as it’s one of the best tools I’ve ever seen, and I would be saying that even if they weren’t a sponsor!

This is a preview of Best Internet Marketing Posts of 2011. Read the full post (10021 words, 7 images, estimated 40:05 mins reading time)
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Is SMS Marketing Still a Viable Strategy?

December 20, 2011

This is a guest post from James Bentham.

SMS, really?

As most brands and organizations now have a mobile optimized version of their website, the focus is now on encouraging users to travel to your site and interact with the brand itself in order to push increased revenue.

Experienced marketers will tell you that customers are much more likely to respond to campaigns that engage them on a personal level. The marketing strategy must be relevant and timely while meeting the customer’s individual needs. In terms of rate of response, the simple SMS dominates the market. It can add real value to a marketing strategy and continues to grow with the decline in consumer spending. Marketers are being forced to find ever more cost effective ways of engaging with users.

A few statistics…

When you break down the figures involved in SMS marketing, the results can be quite staggering. Here a few examples:

  • 77% of the population of the world own a mobile phone.
  • Of all the SMS messages sent on a daily basis, 98% are opened, with 83% opened within 3 minutes.
  • While only 6% of marketing emails are responded to, SMS campaigns have seen as much as 45% response rates.
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HOW TO: Guide to Performing Website Audits

December 13, 2011

This is a guest post by Harrison Jones.

Onsite optimization of websites is the most important factor in ranking better in search engine results. You can build all the links you want, but if your website isn’t optimized, Googlebot won’t be able to crawl the site properly. Over the past several years, Google and Bing have released guidelines for webmasters to make websites more crawlable. This is a consolidation of all the guidelines released by Google and Bing over the years to improve onsite optimization. Audits should be performed before the launch of any new website design, and at least twice per year to keep up with changes in industry standards.

Canonicalization and URL Structure

www or non-www, that is the question. Rather than wasting your time rehashing this topic, I have written a handy guide that explains URL structure best practices in full. To summarize the article, there should only be one URL used to get to the homepage of your website. Whether or not you choose to use www is your choice. Just make sure there is only one version, and it’s not followed by an index.php, index.html, etc… URLs should contain words only and no numbers or symbols. The words should be separated by dashes instead of spaces or underscores. All words should contain lower case letters. Each URL should contain a keyword phrase, and should be no longer than 5 words in length overall.

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