Digital Marketing Specialist, Social Media Consultant,
and Tech Geek at Heart

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The Audacity of Free: The Products and Services Edition

July 29, 2010

Last year, Chris Brogan coined the phrase “the audacity of free” to refer to the entitlement his “friends” feel they have about getting free entry into conferences that he and his team spend months to organize. Somehow, individuals forget along the way that costs accrue when considering the venue, food, exhibit hall, and the staff required on hand to run the event smoothly. At the end of the day, contrary to seemingly popular belief, the hosts aren’t the only ones pocketing the money.

Yet with social media, there’s a perception that it’s easy to score freebies. After all, we become easily connected and six degrees of separation is slowly becoming three degrees.

Social media has introduced incentives to the online space, encouraging others to connect with your business. It shouldn’t be that way, but that’s the way it is. You want something from someone, so you need to compel them to engage or they’d have no reason to. In fact, in a test a colleague of mine ran with sponsored advertisements, the incentive-based campaign was much more successful than the original information-only campaign. But many individuals take this concept too far, expecting a freebie at every turn. And unfortunately, social media is at fault for breeding this mentality and causing it to spread.

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Is Social Media Becoming Boring?

April 14, 2010

For most, social media is new and fun. For others, though, social media is old and is falling out of favor. I’m seeing it happen of users who were happy about social media when it became hyped but are now realizing that they’re not yet ready to hold onto social media any longer. It’s boring, too challenging, and uninteresting. Catering to individuals seems to mean you need to bend to their will at every turn. Nobody wants to have to to a minority that seems to be unhappy with the content you’ve spent hours upon hours writing.

Social media experts are no longer social media experts. They’re moving onto “bigger and better.” Here’s why.

Social Media is a Trend

Wait, what? Social media is here to stay. However, to some, social media is a fleeting trend. That’s because social media marketing experts found success early on since social media relationship building was simply easier. Back then, companies who were engaged were genuinely involved because they wanted to build strong valuable relationships. They weren’t there to push a marketing agenda. Users were more trusting because they could be. Consequently, the early adopters persevered.

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Fifteen Years of Online Social Interactions

May 19, 2008

Many tech geeks will often say that their first forays into cyberspace began with a 300 baud modem and a BBS. I’m a little younger than that (finally, I can say that!), but I was an early adopter of social networks from when I first opened my 3.5″ floppy of Promenade (later to be called AOL) and signed up to use the service.

I used Prodigy, but I never was a fan of the randomly generated alphanumeric username and didn’t stick around. On the other hand, my first ever interaction on AOL was with someone who was separated from my social network by only one degree. I was 12 at the time, it was 1993, and AOL cost $5.95/hour (after a flat rate of $9.95 which included 5 hours of online usage).

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