December 22, 2006
The SEO community is becoming increasingly frustrated with Digg, and it’s no wonder why. I have the domain www.diggworthy.com under my ownership. I understand that Kevin has asked us nicely to not use the Digg name, and I’ve respected his wishes thus far, but I’m curious to know if it takes a “clone” site (that is not affiliated with the Digg at all) to get the true quality content where it belongs.
Why am I sharing this information with you? I’m as frustrated as Kim and I want something done about the quality of Digg’s service.
Despite my dissatisfaction with Digg, I’ve been using it more often recently. As much as I don’t want to, it seems to be the leading social news site. However, I think that needs to change. I’ve been observing the Digg user base from a comments, blog submissions, and burial perspective and have my own opinion on Digg users. Here’s how I’ve categorized them:
- Diggoodytwoshoes: The Digg patriots, the brown nosers, the kiss-ups, the sycophants. You get the idea. This group consists of anyone who disagrees with any anti-Digg content despite the truth in whatever anti-Digg statements are made. These individuals may also be working for the company and want only for their company to be viewed in a positive light. Anything negative would hurt their self-pride, and therefore, they are quick to bury or remove such posts.
This is a preview of Spotting the Disturbing Digg Trends — Time to Move On?.
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December 20, 2006
It seems so routine (and often a burden) that it is often easily forgotten. But the end result evokes emotions that are priceless.
I signed up for a popular service several months ago and didn’t expect to hear from the company after I had signed up. Within two months, however, someone in customer relations touched base with me simply to see how I’m enjoying the service. I didn’t think much of it but followed up with them and thanked them for their concern.
Months later, this same service provider sent me a handwritten holiday card. Considering their popularity and knowing that they have a lot of customers to attend to, this had a considerable impact on me. It goes above and beyond what is necessary or expected. It shows that it’s not about meeting the minimum requirements. They care about their customers.
I’ve been extremely satisfied with this company and they didn’t have to prove it to me by sending me a card. Their services were always highly recommended.
But going that extra step makes me, the recipient, understand how much more important it is when you are told you’re appreciated. It reinforces my faith in them and leaves long lasting effects.
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Digital Marketing Specialist, Social Media Consultant,
and Tech Geek at Heart