PR Pros: You’re still doing it wrong, even if you have a six figure income
I don’t know about you, but if someone tells me my process is tedious and expensive, I may be receptive to hear what they…
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Why Customer Service is the Future of Social Marketing
In 2006, social media was building steam in the United States. With the rise of Facebook’s popularity, the launch of Twitter, and the surge…
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How to Rock Your Social Customer Service
Ever wonder how to manage the constant flux of customer service complaints (or praises) via social media? It requires a mindset of tuning into…
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If You Don’t Have Thick Skin, Get Off the Internet.
Within the last 6 weeks, I’ve begun to understand why Facebook is such a narcissistic medium. If you’re sad, no one wants to deal…
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How to Be Truly Efficient with Your Time at Work and at Play
While I’ve been relatively silent, 2014 has been a really fun year. I’ve been dabbling with projects of all shapes and sizes, finding myself…
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