Does Social Media Impact Sales at Tobacco and Adult Themed Stores?
What is the value of social media as it relates to retail ROI? Is there a point in putting sharing buttons on my e-commerce…
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PR Pros: You’re still doing it wrong, even if you have a six figure income
I don’t know about you, but if someone tells me my process is tedious and expensive, I may be receptive to hear what they…
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Why Customer Service is the Future of Social Marketing
In 2006, social media was building steam in the United States. With the rise of Facebook’s popularity, the launch of Twitter, and the surge…
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How to Rock Your Social Customer Service
Ever wonder how to manage the constant flux of customer service complaints (or praises) via social media? It requires a mindset of tuning into…
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If You Don’t Have Thick Skin, Get Off the Internet.
Within the last 6 weeks, I’ve begun to understand why Facebook is such a narcissistic medium. If you’re sad, no one wants to deal…
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