This is a guest post by Brad Shorr. Want more? See How to Hire Your SEO Partner from November.
After taking the social media plunge, companies quickly discover that it is vastly more complicated and time-consuming than they thought. The normal response is,
HELP!
But companies must avoid a panicky response, because hiring a social media marketing (SMM) partner requires careful study. As I’ll run down in a minute, SMM involves a wide range of activities that require totally different skills. So,
- First, we’ll take a look at what the activities are, to help clarify the type of support you need.
- Then, I’ll review your best SMM support options.
- In conclusion, I’ll offer several suggestions of what to look for in a potential SMM partner.
Social Media Marketing Activities and Skills
There are any number of ways to slice and dice social media activities. This is basically how our agency organizes the work. (If I’ve left out anything, your comments and suggestions would be most appreciated!)
Pre-launch SMM Activities
- Strategy involves competitive research, benchmarking, messaging, audience identification, determining platforms for engagement, setting overall program and conversion goals, and setting up metrics. It requires experience and analytical skills.

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Tamar Weinberg is a social media enthusiast with a passion for all things tech and productivity. She provides consulting in internet marketing and manages Community Support & Advertising at Mashable. Tamar is also the author of 
Digital Marketing Specialist, Social Media Consultant,
and Tech Geek at Heart